Dynamic Solutions Added to the Abenity Help Desk
We’ve made our support system “smarter” by providing dynamically suggested help topics for members.
Celebrate Your Savings
Tag: Help and Support
Abenity’s Commitment to Client and Member Satisfaction
Client and member satisfaction is of utmost importance for us at Abenity. After all, if our customers are frustrated with their Abenity experience, we’re not doing our part to help them get the most out of the perks & discounts available to them. We want our clients and members to feel free to give us…
Live Chat Support Now Available for Program Administrators
We are always looking for ways to improve the level of service we provide, which is why we are excited to announce the addition of live chat support to our client’s program administrators through the Abenity Back Office. This new feature will connect you immediately to your Abenity Client Executive via instant messenger and give…
Monitored Member Support & Help Resources
We place a high value on making sure our member’s support issues are resolved quickly and efficiently, and we’ve put a number of help and support resources in place to make this possible.
Weekly Abenity 101 Member Webinars
Join us for the weekly 30-minute Abenity 101 Webinar for members. We are here to help you make the most of your Abenity membership and find the savings that meet your needs. We’ll show you how to log in to your program, how to discover tremendous savings from hundreds of vendors, offer tips on gift ideas, show you how to set up mobile alerts, and so much more!
24/7/365 Toll Free Support for Abenity Members
Abenity is now providing 24/7/365 toll free, U.S. based phone support to clients and members to help them navigate the issues and questions they have about their Abenity discount program.
FAQ: Frequently Asked Questions About Your Discount Program
Having trouble finding your way around your discount program? We’ve compiled a number of FAQ’s to provide answers to our member’s most frequently asked questions. Here’s a few of them below – find more questions and answers on our online support desk. Frequently Asked Questions What should I do if I’m having trouble with an…
