Member Services

Help is just a click, call, or “tweet” away.

Phone Support

Rest assured, when you need us, we’ll be here - We offer around-the-clock phone support for login assistance, help finding discounts, store orders and more.

Request Support

3 Seconds

Our Average Hold Time

Two

Average # of Rings to Answer

3:06

Our Average Call Time

80 Call Center Reps

English & Spanish Support

24/7/365 Support

855-ABENITY

Our Call Center Location

Tampa, FL

Help-Desk Support

With our searchable knowledge base and personal support team, you’re only a click, call, email, post, chat, or “tweet” away from the support you need.

99% SLA Achievement

Tickets We Resolve in 24 Business Hours

2 Hours and 26 Minutes

Our Average Ticket Response Time

6 Hours and 35 Minutes

Our Average Ticket Resolution Time

1.1 Member Interactions

Email Responses per Ticket Resolution

93% of Resolved Tickets

Tickets We Resolve with One Response

*Presented data is based on the last 25,000 recorded Abenity Help-Desk requests.

Savings Calculator Widget

Use our Savings Calculator to see how your purchases can add up and deliver over $4,500 in available savings per member.

View Calculator

Perks Comparison Widget

We proudly offer the deepest discounts in our industry with no hidden fees and our Perks Report widget makes it easy for your members to see Abenity’s value in action.

Compare Our Perks

*Only available for accounts with Tier 1 pricing in the Abenity Store

Getting Started Tutorial

First time visitors receive access to our Getting Started tutorial slides to learn how to get the most from their perks program and utilize our top benefits and features.

“How To” Videos

Our Perks 101 videos teach you how to browse for discounts, discover nearby offers, pin favorites, integrate your own discounts, import your members, and more.

Create Vendor Alerts

Tour Our Back Office

Perform a Member Import

Find Nearby Offers

How to Become an Abenity Vendor

Add Your Own Discounts

Weekly Webinars

Our 30-minute educational webinars provide a complete tour of Abenity for members and a comprehensive look at our Back Office for clients - including time for Q&A.


Private Webinars

Engagement matters most - and that’s why we happily host a private webinar every quarter for your members. This hands-on experience is personalized for your group and features our latest perks and features.

*Requires a Managed PLUS plan or higher

Social Media

We’re here to answer your questions, which is why we take your requests and comments on our official Facebook and Twitter pages. You can also find us on YouTube, Pinterest, Instagram, and LinkedIn.

Member Mentions

We encourage our members to use #LifeHasPerks to share their Abenity experiences on Facebook and Twitter. Here's a few examples of what they’re saying.

Icon

Johnny & Tabitha King

I love Abenity perks they have saved me quit a bit of money. Us it to buy six flags fiesta and sea world San Antonio tickets. Also bought movie tickets several times. ‪#‎LifehasPerks‬

Icon

Justin Williamson

Just made my first purchase on @Abenity. It was pretty seamless. So, good job to anyone who was involved in building the checkout page.

Icon

Faith Testament

We ordered tickets to Carowinds for our daughter's birthday and saved a lot of money using Abenity!! #LifeHasPerks

Icon

Amy Webb Walpole

Six Flags tickets received very quickly! We enjoyed our weekend & had a little cash left over to spend with our discount! Thank you! #LifeHasPerks

Abenity A

Request a Live Demo

I’m Missy Dunn, our Director of Sales here at Abenity. I’d love to know more about your organization and discuss how we can help with your member, alumni, or employee perks. Let’s talk!

Missy Dunn, Director of Sales
Powered by:
GoToMeeting Logo

Take a Self-Guided Tour of Abenity

With these short videos led by Brian Roland, Abenity’s Co-Founder and CEO, you’ll learn more about how we do things here at Abenity and why we care so much about perks. After viewing, you’ll have free access to tour our program, download our mobile apps, and check out our perks.

INTRO (1:07)

SIMPLE (1:08)

TRANSPARENT (1:58)

SAVINGS (2:22)


Start Your Tour

Select Topics of Interest:

Log In

Watch Our Story Video

Loading video…