Member Services

Help is just a click, call, or “tweet” away.

Phone Support

Rest assured, when you need us, we’ll be here - We offer around-the-clock phone support for login assistance, help finding discounts, store orders and more.

Request Support

3 Seconds

Our Average Hold Time


Average # of Rings to Answer


Our Average Call Time

80 Call Center Reps

English & Spanish Support

24/7/365 Support


Our Call Center Location

Tampa, FL

Help-Desk Support

With our searchable knowledge base and personal support team, you’re only a click, call, email, post, chat, or “tweet” away from the support you need.

99% SLA Achievement

Tickets We Resolve in 24 Business Hours

2 Hours and 26 Minutes

Our Average Ticket Response Time

6 Hours and 35 Minutes

Our Average Ticket Resolution Time

1.1 Member Interactions

Email Responses per Ticket Resolution

93% of Resolved Tickets

Tickets We Resolve with One Response

*Presented data is based on the last 25,000 recorded Abenity Help-Desk requests.

Savings Calculator Widget

Use our Savings Calculator to see how your purchases can add up and deliver over $4,500 in available savings per member.

View Calculator

Screenshot of Savings Calculator in Discounts Program

Perks Comparison Widget

We proudly offer the deepest discounts in our industry with no hidden fees and our Perks Report widget makes it easy for your members to see Abenity’s value in action.

Compare Our Perks

*Only available for accounts with Tier 1 pricing in the Abenity Store

Getting Started Tutorial

First time visitors receive access to our Getting Started tutorial slides to learn how to get the most from their perks program and utilize our top benefits and features.

“How To” Videos

Our Perks 101 videos teach you how to browse for discounts, discover nearby offers, pin favorites, integrate your own discounts, import your members, and more.

Create Merchant Alerts

Tour Our Back Office

Perform a Member Import

Find Nearby Offers

How to Become an Abenity Merchant

Add Your Own Discounts

Private Webinars

Engagement matters most - and that’s why we happily host a private webinar every quarter for your members. This hands-on experience is personalized for your group and features our latest perks and features.

*Requires a Managed PLUS plan or higher

Social Media

We’re here to answer your questions, which is why we take your requests and comments on our official Facebook and Twitter pages. You can also find us on YouTube, Pinterest, Instagram, and LinkedIn.

Member Mentions

We encourage our members to use #LifeHasPerks to share their Abenity experiences on Facebook and Twitter. Here's a few examples of what they’re saying.


Faith Testament

We ordered tickets to Carowinds for our daughter's birthday and saved a lot of money using Abenity!! #LifeHasPerks


Shagoofa Goofs Noori‎

i love the app. its easy& simple to use!


Brittany Hale

I'm saving money on the concert of the YEAR #BEY by being a member of Abenity!!!!!


Eboni Dickerson

Purchases 5 tix for entry to Carowinds for my family and it was awesome. The deal was better than buying tix at Carowinds. We will make sure to purchase more event tix again. Thanks again!

Abenity A

Request a Live Demo

I’m Missy Dunn, our V.P. of Client Sales here at Abenity. I’d love to know more about your organization and discuss how we can help with your member, alumni, or employee perks. Let’s talk!

Missy Dunn, Director of Sales

Tour Our Discounts

Our self-guided tour provides program administrators with the opportunity to review our user experience and savings network prior to subscribing your group with Abenity. If we haven’t already, please connect with us directly for a LIVE demo. Thank you for considering Abenity!

Start Your Tour

Format: 555-555-5555

Enjoy a side-by-side comparison of our discounts against other providers in our industry, including AAA and AARP.

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Guaranteed Rate
RB Audiobooks USA LLC
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