Member Services

Help is just a click, call, or “tweet” away.

Phone Support

Rest assured, when you need us, we’ll be here - We offer around-the-clock phone support for login assistance, help finding discounts, store orders and more.

3 Seconds

Our Average Hold Time


Average # of Rings to Answer


Our Average Call Time

80 Call Center Reps

English & Spanish Support

24/7/365 Support


Our Call Center Location

Tampa, FL

Help-Desk Support

With our searchable knowledge base and personal support team, you’re only a click, call, email, post, chat, or “tweet” away from the support you need.

99% SLA Achievement

Tickets We Resolve in 24 Business Hours

2 Hours and 26 Minutes

Our Average Ticket Response Time

6 Hours and 35 Minutes

Our Average Ticket Resolution Time

1.1 Member Interactions

Email Responses per Ticket Resolution

93% of Resolved Tickets

Tickets We Resolve with One Response

*Presented data is based on the last 25,000 recorded Abenity Help-Desk requests.

“How To” Videos

Our Perks 101 videos teach you how to browse for discounts, discover nearby offers, pin favorites, integrate your own discounts, import your members, and more.

Create Vendor Alerts

Tour Our Back Office

Perform a Member Import

Find Nearby Offers

How to Become an Abenity Vendor

Add Your Own Discounts

Weekly Webinars

Our 30-minute educational webinars provide a complete tour of Abenity for members and a comprehensive look at our Back Office for clients - including time for Q&A.

Private Webinars

Engagement matters most - and that’s why we happily host a private webinar every quarter for your members. This hands-on experience is personalized for your group and features our latest perks and features.

*Requires a Managed PLUS plan or higher

Social Media

We’re here to answer your questions, which is why we take your requests and comments on our official Facebook and Twitter pages. You can also find us on YouTube, Pinterest, Instagram, and LinkedIn.

Member Mentions

We encourage our members to use #LifeHasPerks to share their Abenity experiences on Facebook and Twitter. Here's a few examples of what they’re saying.

Love the Six Flags discounts, and so do my kids because we get to go more often.

Michelle on Twitter

I have been able to save with Abenity on many different things. I use the travel discounts whenever we go on vacation.

Wendy on Facebook

I love my movie theater discounts with Abenity!

Chris on Twitter

Abenity is awesome - they offer amazing deals!

Pamela on Facebook

I love all the Abenity travel discounts. I have used them many times!

Holly on Facebook

Abenity A

Request a Live Demo

I’m Missy Dunn, our Director of Sales here at Abenity. I’d love to know more about your organization and discuss how we can help with your member, alumni, or employee perks. Let’s talk!

Missy Dunn, Director of Sales
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Take a Self-Guided Tour of Abenity

With these short videos led by Brian Roland, Abenity’s Co-Founder and CEO, you’ll learn more about how we do things here at Abenity and why we care so much about perks. After viewing, you’ll have free access to tour our program, download our mobile apps, and check out our perks.

INTRO (1:07)

SIMPLE (1:08)


SAVINGS (2:22)

Start Your Tour

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